I have a paid Dropbox account (so the devices limit can not be the problem here), and a paid version of 1Password. I have Samsung Galaxy S21 and some time last week syncing just stopped working. However, I didn't change anything - did not upgrade to Android 12 nor change phones. I have exactly the same problem - 'The app was not correctly configured and cannot access your Dropbox'. We're still investigating and hope to know more soon.

If tapping allow to authorize didn't reopen 1Password for Android with your vaults connected, switch back to 1Password for Android and the file picker should be available then.

Re-open 1Password for Android, relink your Dropbox account using your web browser.Ensure that there's a spare device slot in your Dropbox account if you are using a free account: Settings > Security > Devices.

Go to the Dropbox website and disconnect the 1Password for Android app: Settings > Connected Apps > 1Password for Android > Disconnect.

Delete the Dropbox app from your phone.Please try this set of steps for me and let me know if you're still running into issues. Dropbox free accounts are limited to 3 devices as of recently, and when we were investigating this a few days ago, having 3 devices currently authorized to your Dropbox account before opening 1Password and attempting to link your Dropbox account caused issues. Hi and sounds like there might be a few issues at play here. Not sure if that really had any effect but I've been desperate. It might also be worth mentioning, for someone else having this issue, that I had removed my existing '1Password for Android' connection from the 'Connected Apps' page in my dropbox settings. When I looked back down, it found the vault and was ready for importing. In all honesty I was watching netflix and looked away for a bit. A part of me thinks maybe there's a race condition of some sort here? Maybe the fact, my dropbox is almost full, it could have taken a longer time than usual? Not sure if this was fixed because of autofill after trying the web page authorization (which didnt seem to work). I pressed okay (or whatever the only CTA button said) and it seemed to actually find and load the vault from my dropbox. I tried tapping it and a popup said something about 1Password not being configured yet.

I went to an app where the input field suggested 'autofill with 1Password'. Ok so I'm not sure what happened, or how, but I got it working.

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