mozilla thunderbird email account already exists

Those 3 working together store and remember passwords. The password problem is usually caused by corruption of 1 or more of these files:

I'm seeing 13 accounts in the Settings, but 19 account folders in Mail (not counting Local and Smart boxes, of which there should only be one of each). The reason I think that is, looking at your screenshots, it's not adding up. If not, then even though the attempts at account creation failed, TB has them recorded as though they were created and not letting you use the name again. I mean do any of the other active accounts that are listed in Account Settings have the same username and server in their Server Settings. The old account folders will no longer be recognized and the contents will need to be copied to the new account folders.īefore going to that trouble, close TB and delete the newly created prefs.js and rename the prefs.old back to prefs.js to put it back the way it was and then open TB and see if creating the stub account lets you get around the setup wizard.īad phrasing on my part. In case you need this info, the new accounts will create new folders in Profile>Mail for each new account (eg: old would be something like and the new would be ). That should let you create a 'stub' account for Skippy and then you can go into Account Settings for it and make the changes you want (servers, ports, etc.) for your actual account. Password:leave blank and uncheck 'Remember password'.

You're trying to create an account that isn't listed in the Mozilla account database and it's not letting you complete it or go to Manual config. I see what you have now (good screenshot).

Mozilla thunderbird email account already exists